Farm Update
This was the first week where we didn't go out into the fields to harvest our own produce and instead relied on crops we have stored and other local producers. It sure has been a nice change of pace at the farm. I'm looking forward to getting a lot of things checked off of my to-do list that I have put aside for most of the growing season.
Hoping that you and yours are staying warm and well. Thanks so much for your continued orders!
Home Delivery Orders:
If you get your orders home delivered we very much want to make sure that your products are not freezing. If you didn't see the email I send earlier this week please read the summarized notes below:
-
Winter Delivery Precautions: To ensure your Steel Pony orders arrive in perfect condition, especially in chilly weather, please place a cooler with a warm water bottle outside your home if you'll be away during our delivery hours (3-5 pm). This simple step prevents freezing and guarantees the freshness of your products upon arrival.
-
Delivery Time Variations: Our team is adjusting to the winter season, leading to slight variations in delivery times. Staff transitions may cause deliveries to be a bit earlier or later than usual. We appreciate your patience and understanding during this period.
Steel Pony Farm Facebook Page
There are lots of cool recipes this week on facebook page: kimchi, soups, an awesome beet dish, and a quick and easy supper. Thanks for all of your contributions!
Updates & Reminders
- Referral Program: Did you know we have a referral program? Refer a new customer, and both of you get a $25 credit! Check out the easy steps here
- Customization Cut-off Time: Remember, your box is open for customization until this Sunday at 10:00 pm. Take a peek at your items and make any adjustments needed.
- Missing Items & Quality Concerns: If you encounter any packing errors or items not up to your standards, reach out to us at info@steelpony.ca. We're here to make it right for you.
- Setting Preferences: Haven't set your preferences yet? Doing so will enhance your experience. Check out the guide here.
- Home Delivery: If you won't be home, leave a cooler out, and we'll place your order inside. Consider using a hot water bottle in colder weather to keep things cozy.
- Missed Pick-ups: If you can't make it, reschedule or cancel your order via your Harvie account here. Changes can be made until Sunday night at 10:00 pm. If emergencies arise after this, let us know at mike@steelpony.ca or text us at 403-506-3634.
Remember, any orders not picked up within 24 hours after the pick-up window will be thoughtfully used or donated to minimize waste.
Thank you for supporting the local economy, strengthening the supply chain, and connecting farmers and producers with food lovers like you. We appreciate each one of you!
Enjoy your farm-fresh delights!
Warm regards,
Mike and the Steel Pony Farm Team
